The Types of Information Tides Collects
As a general matter, Tides collects personally identifiable information – name, title, email address, mailing address, telephone number, social media information, demographic data – only when you voluntarily choose to provide it to us.
This happens when you:
- sign up to receive our newsletter or other communications;
- complete one of our online forms;
- request information or assistance;
- send an e-mail or call us (including one of our employees) through the contact information provided on the Website;
- provide user-generated content on any part of the Website that permits it;
- respond to, inquire about, or apply for an employment opportunity on the Website; or
- interact with Tides’ pages or accounts on social media platforms – e.g., click on our social media links and/or provide information to us on those accounts.
In addition to the above, Tides may collect certain information that about you whenever you visit our Website. We also collect other information that relates to you whenever you visit the Website. Such information may include the Internet Protocol (IP) address of the computer, mobile device or other device you used to access the Website, the type of browser and operating system you used, the date and time you visited the Website, the Internet address of the site from which you linked to the Website, the links you follow from the Website, including to the third party processor of donations to Tides, and the reading history and other analytics related to how visitors to the Website use and view the content we’ve provided.
Web browser cookies
How Tides Uses the Information that It Collects
If you sign up to receive the Tides newsletter or any of our other mailings, we may contact you with information that we think will be of interest to you. Tides will always provide an unsubscribe option with any official e-mails from our organization. If at any time you wish to stop receiving these communications, please follow the unsubscribe instructions at the bottom of the email, or send Tides an email at [email protected] and ask to be removed from Tides’ email list.
How Tides Protects User Information
Tides maintains data collection, storage and processing practices and security measures to help protect against unauthorized access, alteration, disclosure or destruction of your personal information. Tides is committed to keeping your personal information safe and secure. Tides mandates login security controls on equipment and systems, multi-factor user authentication, mandatory password expiry, digital storage encryption, routine scheduled patching and updates, and ongoing cybersecurity user training and awareness for Tides staff.
If you provide credit card information to make a donation, your credit card information is not held by Tides. It is collected by our third party payment processors specializing in the secure processing of credit or debit card transactions. Your credit card information is not stored by Tides.
We review our retention periods for personal information on a regular basis. The periods of retention depend on the type of data collected, the purpose for which the data is given, and requirements of applicable law.
Sharing Personal Information
Third Party Providers
Tides uses third party service providers to help us operate the Website and administer activities on Tides’ behalf, such as collecting donations online, processing applications for employment, or providing analytics, maintenance or site improvement, and operational support. These third party vendors may have access to Website visitor information, but are required to protect the confidentiality of the information and to use it only for the limited purpose for which it was provided.
If you believe personal data you provided to us is being misused by a third party, please contact us at [email protected].
Compliance with Law
Tides will share personally identifiable information about those who use our Website or communicate with us when required to do so by law, or in the good faith belief that such action is necessary to comply with state and federal laws or to respond to a court order, subpoena, or search warrant. Tides may also share personally identifiable information if we believe it is necessary to protect the rights, property, and safety of us or others.
User Consent / Other Services
From time to time, we may explicitly request consent to use your information in a manner not covered by this Policy. In such a circumstance, we would ask you to voluntarily “opt in” to agree to such use. In addition, communications through our Website often lead to additional partnership opportunities and engagements, including in relation to grantmaking, programmatic or other collaborative partnerships. Tides may collect and use additional information in relation to those interactions, in each case as appropriate to the relationship between the parties.
Tides may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors to our Website with third parties, including in connection with maintaining, improving, and fixing any operational errors on the Website.
Third Party Websites
Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of minors is especially important. For that reason, Tides never collects information at the Website from those Tides knows are under 16, and no part of the Website is structured specifically to attract anyone under 16. If Tides becomes aware of having information about anyone under 16, Tides will promptly delete the information.
California Privacy Rights
If you reside in California and have provided your personally identifiable information to Tides, you may request information once per calendar year about Tides’ disclosures of certain categories of your personally identifiable information to third parties for their direct marketing purposes. Such requests must be submitted to Tides at [email protected].
The Website is published in the United States and subject to laws of the United States. If you are an EU resident or citizen, you have additional rights in connection with your personal information pursuant to the General Data Protection Regulation (“GDPR”), including the right to request a copy of your personal information that Tides may have, and the right to request that we update, delete or anonymize that information. If you have any GDPR-specific questions or requests, please contact Tides at [email protected].
Your Acceptance of These Terms